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Simple Steps. Reliable Delivery.

How LoopX Works

Our loop-based delivery system is designed for predictability, transparency, and peace of mind.

Loop-Based Routes
Scheduled Deliveries
Fixed Upfront Pricing
How LoopX Works
Loop Based DeliverySmarter routes. On-time, every time.
THE LOOPX PRINCIPLE

The Loop Comes First. Your Booking Fits Into It.

LoopX doesn't create a new route for every customer. Our delivery routes are planned in advance and operate on scheduled loops. When you book, you choose an available loop that already covers your pickup and delivery locations.

Pickup Location

Your item is collected within the scheduled pickup window.

On The Loop

Your item travels along our fixed route with other deliveries.

Delivery Location

Your item is delivered within the scheduled delivery window.

Predictable.

Reliable. Every Time.

We follow the loop.

You get peace of mind.

That's the LoopX way.

7 SIMPLE STEPS TO YOUR DELIVERY

From Booking to Doorstep

1

Add Up To 3 Items

2

Add Pickup & Delivery Addresses

3

Upload Item Photos

4

Pay & Confirm

5

Your LoopX Vehicle Arrives

6

Verify & Load

7

Item Delivered

LoopX Rules

Key Principle

To ensure 100% predictable outcomes and zero ambiguity, every single LoopX dispatch is strictly governed by these 12 rules. Scroll through the deck to explore each one.

SCHEDULING

DELIVERIES ARE NOT ON DEMAND

All dispatches run on preset suburban loops.

Rule details

  • Fixed timetables per loop
  • No emergency or custom bookings
  • Suburbs visited sequentially
  • Departure slots are locked automatically

Why this matters

Allows us to aggregate multiple deliveries and offer flat, low rates.

BOOKING

MAXIMUM 3 ITEMS PER BOOKING

Every booking supports up to three items.

Rule details

  • Multi-item discount applies
  • Items must belong to same size category
  • Separate booking required for excess items
  • Strict size dimensions apply to all items

Why this matters

Maintains dispatch predictability and ensures vehicle capacity constraints are met.

ROUTES

FIXED DAILY LOOPS

Routes operate on a preset daily schedule.

Rule details

  • Operating Monday through Saturday
  • Suburbs pre-allocated to specific days
  • Dynamic route updates via app
  • Central hub departure & return

Why this matters

Ensures driver familiarity and high route density.

ITEMS

APPROVED ITEMS ONLY

We only transport safe, non-hazardous bulky goods.

Rule details

  • Household furniture & whitegoods
  • Securely packed boxes
  • No hazardous materials or liquids
  • Clean, dry, and dust-free items only

Why this matters

Protects other cargo and guarantees driver safety.

TIMING

SAME-DAY SLOT LOCK

Delivery occurs on the designated loop slot.

Rule details

  • Time slot window shared via SMS
  • No custom time request adjustments
  • Tracking link goes live on dispatch
  • Drop-off occurs within slot window

Why this matters

Enables optimal load scheduling and route efficiency.

CROSS ROUTES

CROSS-LOOP TRANSIT

Items moving between loops transit via hub.

Rule details

  • Overnight transit at our central hub
  • Delivered next business day
  • Standard loop rules apply to both legs
  • Flat double-loop rate applies

Why this matters

Avoids random transit paths, keeping dispatch organized.

POLICY

NO NEGOTIATION, NO EXCEPTIONS

System rules are automated and non-negotiable.

Rule details

  • Price & route calculation is final
  • Drivers cannot bypass guidelines
  • System auto-rejects out-of-spec items
  • High compliance ensures perfect execution

Why this matters

Zero ambiguity means 100% reliable logistics.

PRICING

FLAT, UPFRONT PRICING

Completely transparent pricing before booking.

Rule details

  • No volumetric complex calculation
  • No variable post-trip surcharges
  • Base fee + standard add-ons only
  • Billed strictly upfront on booking

Why this matters

Empowers customers with predictable cost planning.

STORING

OPTIONAL SECURE STORAGE

Warehouse storage option at $15/day.

Rule details

  • CCTV monitored indoor storage
  • Climate-stable facility
  • Booked per block of days
  • Seamless re-delivery loop scheduling

Why this matters

Provides flexibility when moving dates don't match.

COMPLIANCE

AUTHORITY TO LEAVE (ATL)

All bookings require ATL approval.

Rule details

  • Default status for all shipments
  • Items left in safe, dry locations
  • Photo proof of delivery captured
  • Receiver signature not required

Why this matters

Prevents failed deliveries and extra transit fees.

VERIFICATION

ITEM PHOTO REQUIREMENT

Upload item pictures during booking.

Rule details

  • Photo must show full item
  • Used for size verification
  • Enables driver prep for loading
  • Booking pending image approval

Why this matters

Prevents loading errors and incorrect size disputes.

UNDER 80 KG

SINGLE ITEM: MAX 80 KG

Every individual item must weigh 80 kg or less.

Rule details

  • Maximum: 80 kg per item
  • The limit applies to each individual item.
  • Items exceeding the limit cannot be accepted.
  • Weight may be verified before or during pickup.

Why this matters

The limit helps ensure the item can be safely handled by the LoopX team and equipment.

fixed loops. fixed price. fixed rule

Ready To Book Your First Loop
Choose your route, select your item, pick an available Loop, and receive instant fixed pricing. No quotes. No waiting. No negotiations.